About the job:

The ideal candidate loves talking to people and proactively solving issues.

Responsibilities:

Licensed 4-40/2-20 agent preferred

Communicate with customers via phone, email and chat

Provide knowledgeable answers to questions about product, pricing and availability

Work with internal departments to meet customer's needs

Data entry in various platforms

Qualifications:

Excellent phone etiquette and excellent verbal, written, and interpersonal skills

Ability to multi-task, organize, and prioritize work

Knowledge with AMS360 agent management system