Join our Small Business Council for a conversation on the topic, "How to Address Negative Reviews to Improve Customer Satisfaction." Hear from the following panelists, Eric Parent, Owner, of Next Level Digital Marketing, Whitney Waite, President, of The 5Ws Writing & PR Service and Catherine Wright, Founder & CEO, of Indigo Strategic Consulting. This panel will be moderated by Joshua Adams, Head Honcho at Rock Paper Simple.